PLEASE READ IMPORTANT NOTICE EFFECTIVE JULY 1, 2026!
Utilization management services for medical care will shift to Independence Administrator.
Populytics, Inc. will continue to administer pharmacy benefits only, including any utilization management services, like pre-authorizations required for prescription drugs. You may continue to contact Populytics with questions at 484-862-3505 or 800-925-8459.
Members will be receiving Rx Only ID cards from Populytics.
With this change, Populytics Acuity Connect active users will only be able to submit outpatient pre-authorizations for prescription drugs (Service Type = PHARM). No other pre-authorizations will be allowed.
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